[Return and Exchange Policy]
Refund and Exchanges
1. If the product is defective, it is possible to exchange and refund. Please provide the registered
document (receipt) with the reason for return and refund to the company within 7 days after the
date of purchase.
2. To change the size of the chosen product from customer or changing his/her mind, is able to be
exchanged but not able to be refunded (delivery fee can be charged)
3. Opened or damaged products cannot be returned.
4. In all cases of return and exchange, the product must be original condition.
Term of Guarantee
1. Free mending in the case of damaged within 14 days after the date of purchase (eg: soles fall).
The customer should provide the registered
2. The mending fee should be charged for damage caused by customers’ careless use of the products.
(eg: Torn leather or sewing mark).